Dear guest, by clicking "Continue" below, you will be leaving the HealthSun website and going to ,
who is not affiliated with HealthSun. If you do not wish to leave our web site, please click "Cancel" below. Thank you.
This is a private computer system and is the property of HealthSun Health Plans, Inc. It is for authorized use
only. Users (authorized or unauthorized) have no explicit expectation of privacy. Any or all uses of this
system and all files on this system may be intercepted, monitored, recorded, copied, audited, inspected,
and disclosed to authorized personnel of HealthSun Health Plans, Inc. By using this system, the user consents
to such interception, monitoring, recording, copying, auditing, inspection, and disclosure at the discretion
HealthSun Health Plans, Inc. personnel. Unauthorized or improper use of this system may result in administrative
disciplinary action and civil and criminal penalties. By continuing to use this system you indicate your
awareness of and consent to these terms and conditions of use. LOG OFF IMMEDIATELY if you do not agree to the
conditions stated in this warning.
Main Office Toll Free
Member Services Toll Free
Hours of Operations
Call our Member Services Department at 305-447-4458 (TTY 877-206-0500) 7 days a week, from 8:00 a.m. to 8:00 p.m. EST.
HealthSun Health Plans is an HMO plan with a
Medicare Contract. Enrollment in HealthSun Health Plans depends on contract
renewal. Every year, Medicare evaluates plans based on a 5-star rating system.
HealthSun complies with applicable Federal civil rights laws and does not
discriminate on the basis of race, color, national origin, age, disability or
sex. ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de
asistencia lingüística. Llame al 1-877-336-2069. (TTY: 1-877-206-0500).
ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou
ou. Rele 1-877-336-2069. (TTY: 1-877-206-0500).
Do you need to file a complaint?. File your complaint online via CMS by submitting the Medicare
Complaint Form. Should you need to file a complaint with Medicare you may
do so by calling CMS at 1-800-Medicare.
Report suspected instances of FWA or any other non-compliance
activity. For your
convenience, you can call our Compliance Hotline at 1-844-420-0080
(USA and Canada only) available 24 hours a day and 7 days a week provided by
LightHouse Services. Para español llama al 1-800-216-1288 (Si usted está llamando desde México marque el 1-800-681-5340).
You can also email issues to email@example.com
or fax to 215-689-3885 (must include the company name on the email and fax).