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Main Office Toll Free
Member Services Toll Free
Hours of Operations
Call HealthSun Health Plans at 1-877-336-2069
(TTY 1-877-206-0500). Our hours of operation
are Monday through Friday, 8am to 8pm. During
October through March, we are available 7 days
a week from 8am to 8pm. Our office will be closed
on Federal Holidays, Thanksgiving, and Christmas.”
HealthSun Health Plans is an HMO plan with a
Medicare Contract. Enrollment in HealthSun Health Plans depends on contract
renewal. Every year, Medicare evaluates plans based on a 5-star rating system.
HealthSun complies with applicable Federal civil rights laws and does not
discriminate on the basis of race, color, national origin, age, disability or
sex. ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de
asistencia lingüística. Llame al 1-877-336-2069. (TTY: 1-877-206-0500).
ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou
ou. Rele 1-877-336-2069. (TTY: 1-877-206-0500).
Do you need to file a complaint?. File your complaint online via CMS by submitting the Medicare
Complaint Form. Should you need to file a complaint with Medicare you may
do so by calling CMS at 1-800-Medicare.
Report suspected instances of FWA or any other non-compliance
activity. For your
convenience, you can call our Compliance Hotline at 1-844-420-0080
(USA and Canada only) available 24 hours a day and 7 days a week provided by
LightHouse Services. Para español llama al 1-800-216-1288 (Si usted esta llamando desde México marque el 1-800-681-5340).
You can also email issues to firstname.lastname@example.org
or fax to 215-689-3885 (must include the company name on the email and fax).