To find a Behavioral Health Provider visit https://plan.carelonbehavioralhealth.com/find-a-provider/
The provider and pharmacy network may change at any time. You will receive notice when necessary. You can request a hard copy of the Directory to be mailed to you at any time by calling our Member Services Department at 877-336-2069. TTY users should call 877-206-0500. Or send your request to info@healthsun.com.
Some network providers may have been added or removed from our network. To get the most up-to-date information about HealthSun Health Plans network providers in your area, you can use the search tool on this page or see below to download the Addendum to the Provider Directory. You can also call our Member Services Department if you need help finding a network provider and/ or pharmacy.
Have questions? We’re here for you.
Call: 1.877.336.2069 TTY: 711 or write: info@healthsun.com
For more options and for hours of operation, visit our Contact page
HealthSun Health Plans is an HMO plan with a Medicare Contract and a Medicaid contract with the State of Florida Agency for Health Care Administration. Enrollment in HealthSun Health Plans depends on contract renewal. HealthSun complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-877-336-2069. (TTY: 1-877-206-0500). ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 1-877-336-2069. (TTY: 1-877-206-0500).
Do you need to file a complaint? File your complaint online via CMS by submitting the Medicare Complaint Form. Should you need to file a complaint with Medicare you may do so by calling CMS at 1-800-Medicare.
You can report suspected fraud or any other non-compliance activity by calling our Member Services Department at 877-336-2069 or TTY at 877-206-0500.
Y0114_WEB_M Last Updated On 03/31/2024