Joining HealthSun
To enroll with HealthSun Health Plans, you must have Medicare Part A and Medicare Part B and live in one of our covered service areas. View our Summary of Benefits for plans and service areas available to you.
Typically, beneficiaries cannot enroll in a Medicare Advantage Plan outside of the Open Enrollment Period. However, in certain situations a Special Election Period (SEP) may be used during the other months of the year so that beneficiaries may be able to join, switch, or drop a Medicare Advantage HMO plan or a Prescription Drug plan.
Please call HealthSun Health Plans Member Services Department if you would like more information about enrollment in our Medicare Advantage plans:
(877) 336-2069. TTY users should call (877) 206-0500.
Enrollment Documents
Plan information
Agent-assistance Only
Plan Change Form
Enrollment FAQs
What questions should I consider when choosing a Medicare Health Plan?
Before you select a plan, carefully consider the following questions:
- Do you already have a doctor?
- Are you choosing a new doctor?
- Is freedom to choose doctors and hospitals necessary to you?
- Do you need a prescription drug plan?
- What drugs are covered by the plan’s formulary?
- Does your doctor feel comfortable with the plan’s guidelines
for your treatment?
How can I find out if my provider participates in HealthSun Health Plans network?
You can find participating doctors by searching our Provider Directory.
How can I get Extra Help with my Medicare costs?
Extra Help is also known as the Low Income Subsidy (LIS). The LIS program is for Medicare beneficiaries with limited income and resources to help them pay for their prescription drug costs including monthly premiums, annual deductibles, and copayments. Many Medicare beneficiaries are eligible for these savings and don’t know it. Those who qualify will enjoy free drug coverage or reduced costs on their Part D benefits.
Get more information on how to receive Extra Help.
How can I disenroll?
Disenrollment Form
Member’s Right and Responsibilities Upon Disenrollment
For further information on disenrollment rights and responsibilities please contact our Member Services Department at (877) 336-2069. TTY users should call (877) 206-0500. We are available Monday through Friday from 8:00 a.m. – 8:00 p.m.
If we end your membership with our health plan we will inform you of our reason in writing and explain how you may file a complaint against us if you wish to do so.
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Have questions? We’re here for you.
Call: 1.877.336.2069 TTY: 711 or write: info@healthsun.com
For more options and for hours of operation, visit our Contact page
HealthSun Health Plans is an HMO plan with a Medicare Contract and a Medicaid contract with the State of Florida Agency for Health Care Administration. Enrollment in HealthSun Health Plans depends on contract renewal. We do not discriminate, exclude people, or treat them differently on the basis of race, color, national origin, sex, age, or disability in our health programs and activities. Hablamos español y podemos ayudarle a encontrar el plan ideal para usted. If you speak a language other than English, translation and alternate format services are available to you on a standing basis, free of charge. Just call 1-877-336-2069 (TTY: 711), 8 a.m. to 8 p.m., seven days a week (except Thanksgiving and Christmas) from October 1 through March 31, and Monday to Friday (except holidays) from April 1 through September 30.
Do you need to file a complaint? File your complaint online via CMS by submitting the Medicare Complaint Form. Should you need to file a complaint with Medicare you may do so by calling CMS at 1-800-Medicare.
You can report suspected fraud or any other non-compliance activity by calling our Member Services Department at 877-336-2069 or TTY at 877-206-0500.
Y0114_25_3013461_0000_U_M CMS Accepted 09/29/2024