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CMS Interoperability

Important Notice for CMS Interoperability

What is CMS Interoperability?

The Centers for Medicare & Medicaid Services (CMS) has mandated the Interoperability and Patient Access final rule (CMS-9115-F). This rule empowers patients, by giving them secure access to their health information. This is great news for our members.

Privacy Guidance When Selecting Third-Party Apps To Receive Your Information (Interoperability Support).

Please go to the CMS website to learn more about CMS interoperability.


How does CMS Interoperability work for me?

HealthSun Health Plans, Inc. has partnered with AaNeel Infotech, a healthcare management software solutions company, to offer you a new healthcare management tool – AaNeel Connect. With this tool, you can access the following health information: claims, provider directory, formulary drugs and clinical health profiles.

There is no cost to join AaNeel Connect. It is voluntary and only takes a few minutes to register.

If you are interested in joining AaNeel Connect, please follow the instructions below.


AaNeel Connect Portal Registration and Login

If you have already registered, please go to AaNeel Connect Portal and login with your registered user name and password.

For new registration, please go to AaNeel Connect Portal Guide for step by step instructions and navigate the portal features.

We hope that you will take advantage of this tool.

For further assistance with the registration process, please contact Member Services at 1-877-336-2069 (TTY:711). Our hours of operation are from 8am to 8pm EST. During October 1st through March 31st we are available seven days a week from 8am to 8pm (we are closed on Thanksgiving and Christmas Day). From April 1st through September 30th we are open Monday through Friday 8am to 8pm (we are closed on federal holidays).

Health Plan Accredited by AAAHC

HealthSun Health Plans is an HMO plan with a Medicare Contract and a Medicaid contract with the State of Florida Agency for Health Care Administration. Enrollment in HealthSun Health Plans depends on contract renewal. HealthSun complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-877-336-2069. (TTY: 1-877-206-0500). ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 1-877-336-2069. (TTY: 1-877-206-0500).

Do you need to file a complaint? File your complaint online via CMS by submitting the Medicare Complaint Form. Should you need to file a complaint with Medicare you may do so by calling CMS at 1-800-Medicare.

You can report suspected fraud or any other non-compliance activity by calling our Member Services Department at 877-336-2069 or TTY at 877-206-0500.

Y0114_WEB_M Last Updated On 07/03/2024