Skip to content
Text size AAA

Contact Us

Hours of Operations

Hours are 8am to 8pm.

During October 1st through March 31st we are available seven days a week from 8am to 8pm (we are closed on Thanksgiving and Christmas Day).

From April 1st through September 30th we are open Monday through Friday 8am to 8pm (our office will be closed on federal holidays).

Telephone

Main Office: 305-234-9292
Main Office Toll Free: 877-207-4900
Provider Services: 877-999-7776
Member Services Toll Free: 877-336-2069
TTY: 877-206-0500
Fax: 305-448-5783		 Sales Representatives - Available Monday - Friday
8:00AM - 6:00PM
Broward & Palm Beach counties:
- English: (888) 389-6013
- Spanish: (888) 823-8063
Miami-Dade county: 
- English: (833) 718-0449
- Spanish: (833) 718-0451

Address

HealthSun Health Plans
11430 NW 20th Street
Ste 300
Miami, FL 33172

Email

General Inquiries
info@healthsun.com

Secure Email Access

 

Health Plan Accredited by AAAHC

HealthSun Health Plans is an HMO plan with a Medicare Contract and a Medicaid contract with the State of Florida Agency for Health Care Administration. Enrollment in HealthSun Health Plans depends on contract renewal. We do not discriminate, exclude people, or treat them differently on the basis of race, color, national origin, sex, age, or disability in our health programs and activities. Hablamos español y podemos ayudarle a encontrar el plan ideal para usted. If you speak a language other than English, translation and alternate format services are available to you on a standing basis, free of charge. Just call 1-877-336-2069 (TTY: 711), 8 a.m. to 8 p.m., seven days a week (except Thanksgiving and Christmas) from October 1 through March 31, and Monday to Friday (except holidays) from April 1 through September 30.

Do you need to file a complaint? File your complaint online via CMS by submitting the Medicare Complaint Form. Should you need to file a complaint with Medicare you may do so by calling CMS at 1-800-Medicare.

You can report suspected fraud or any other non-compliance activity by calling our Member Services Department at 877-336-2069 or TTY at 877-206-0500.

Y0114_25_3013461_0000_U_M CMS Accepted 09/29/2024